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- May 1990
-
- POLICE PRACTICES 1
- ELDERWATCH
-
-
- In the summer of 1986, because of a substantial increase in
- the number of crimes directed against the elderly, officers of
- the Tulsa, Oklahoma, Police Department met with various citizens
- groups to discuss possible solutions to this problem. Another
- area of concern expressed at these meetings was the fact that
- many elderly citizens were not receiving the help they needed
- because they lacked the information and resources to assist
- themselves. As a result, the Tulsa Police Department, in
- conjunction with several community service agencies, initiated
- Elderwatch, a program designed specifically for Tulsa's elderly
- citizens.
-
- The goal of Elderwatch is to reduce crimes committed against
- the elderly and provide community services to improve their
- quality of life and to reduce their fear of crime. In order to
- reach the senior population, police officers and community
- service representatives visit the elderly in their homes,
- informing them of the program and what services are available to
- them.
-
- ORIENTATION
-
- Prior to initiating the program, the Tulsa Senior Services
- Outreach Agency, one of the community services group active in
- Elderwatch, sponsored a 2-day seminar for police officers to
- inform them of the available services and how to contact these
- services. The officers were also advised of the emotional and
- psychological aspects of aging that may affect the ways in which
- the elderly interact with others.
-
- PROGRAM IMPLEMENTATION
-
- Once the orientation was completed, the police department
- issued a press release to notify the public of the program's
- existence. The press release was also a means to advise senior
- citizens of the program's purpose and to inform them of the
- upcoming visits by police officers and community service
- representatives.
-
- Then, police officers and volunteers set out on a
- door-to-door canvass of neighborhoods and apartment complexes
- having a high concentration of senior citizens. By going door to
- door, they were able to assess the living conditions of the
- elderly to determine if they were being neglected, exploited, or
- abused. They were also able to determine if an elderly citizen
- was in need of a particular service that was readily available
- through one of the various citizens groups.
-
- In addition, the canvassers voluntarily offered to check the
- security of each residence, as well as to provide crime
- prevention tips. Through donated funds, they were able to see to
- it that deadbolt locks and other security devices were installed
- in those residences lacking the necessary security measures, if
- the senior citizen so desired.
-
- Officers conduct the canvass in uniform, driving marked
- patrol units. Also, they are the ones who initiate conversations
- with the elderly; volunteers accompany the officers to help them
- answer questions and fill out forms. If an elderly person is
- found to have a specific problem, the officer or volunteer makes
- a notation on a preprinted checklist and then turns this form
- into the Elderwatch coordinator at the conclusion of the canvass.
-
- It is the coordinator's responsibility to contact the
- appropriate agency and also to check back with the individual at
- a later date to ensure that any problem encountered has been
- resolved. The coordinator also forwards all Elderwatch reports
- to the police communications center and records the number of
- persons contacted and the number of referrals made.
-
- ELDERWATCH FORMS
-
- To complement the Elderwatch Program, the Tulsa Police
- Department developed a database to record information submitted
- voluntarily by senior citizens. Along with basic personal
- information (name, address, telephone number), the forms record
- the names of the individual's doctors and the hospitals with
- which they are associated; any chronic illnesses; and the names,
- addresses, and telephone numbers of nearest relatives or
- neighbors and whether they have a key to the residence. The
- individual is also asked to note any assistance received from a
- social service agency.
-
- These Elderwatch forms are either filled out by the police
- officer or volunteer during the door-to-door canvass or left with
- the individual to be mailed later to the police department. The
- completed forms are sent to the police department's
- Communications Division so that the information can be entered
- into the Computer Aided Dispatching System. Once entered into
- the database, this information can be retrieved and then provided
- to emergency service personnel if they are called to the
- residence to render assistance.
-
- COMMUNITY INVOLVEMENT
-
- Recognizing it is impossible to reach everyone who needs
- assistance through a neighborhood canvass, a utility company
- offered to distribute over 4,000 ElderWatch forms with payment
- notices. Also, the forms, accompanied with a pamphlet
- explaining the program, were left at locations where the elderly
- frequent, such as churches, community centers, and nutrition
- sites.
-
- Use of the media can keep the entire community informed of
- the program and gain support for it. Media coverage can generate
- an interest that would be difficult to achieve by any other
- means.
-
- It is also important for the police department to develop a
- good working relationship with those agencies providing services
- to the elderly. Not only do they provide the materials for the
- information packages distributed to the elderly, but they offer
- invaluable assistance to officers when dealing with a specific
- problem that affects the elderly.
-
- CONCLUSION
-
- In every American city, no matter what the size, there is a
- segment of the elderly community that is in need of assistance.
- The Elderwatch Program, with its neighborhood canvasses,
- community involvement, and media coverage, helps the police
- department address the daily needs of many of Tulsa's elderly.
- The program has been able to give them a better quality of life
- by reducing crime and making them more secure in their homes and
- their neighborhoods.
-
- ____________
-
- Information on the Elderwatch Program was provided by Lt.
- Bob Chance of the Tulsa, Oklahoma, Police Department.